Privacy Policy

1. Information We Collect

Information You Provide Directly

• Contact details (name, email, phone number, shipping/billing address)
• Order and payment information
• Messages sent through our forms, email, or SMS

Information Collected Automatically

• Device and browsing information (IP address, browser type, pages visited)
• Cookies and tracking technologies for analytics and site optimization

We do not sell or rent your personal information to third parties.

2. How We Use Your Information

We collect and use your information to:

• Process and fulfill your orders
• Communicate about orders, shipping updates, and support requests
• Send promotions, brand updates, and special offers (only if you opt in)
• Improve our website, services, and customer experience

3. Email & SMS Policy

Email Communication

You may receive emails from Debonair Beard Co. regarding:

• Orders, tracking, and account information
• Customer satisfaction surveys or service updates
• Exclusive promotions and product releases

You can unsubscribe from marketing emails at any time using the link in our emails.

SMS Terms & Consent

By opting into text messaging from Debonair Beard Co., you agree to receive recurring marketing and order updates sent via automated text messages to the phone number you provided. Consent is not a condition of purchase. Message and data rates may apply. Message frequency may vary.

You can cancel at any time by replying STOP to any message. For help, reply HELP or contact us at support@debonairbeardco.com.

We will never sell, rent, or share your phone number with third parties for marketing purposes. Your information is used solely to communicate brand updates, order confirmations, and exclusive offers.

4. Security

We take reasonable measures to safeguard your information using secure servers, firewalls, and encryption technologies. However, no online platform can guarantee 100% security. You share information at your own risk and are encouraged to protect your passwords and devices.

All payment transactions are securely processed by trusted third-party payment providers — we do not store full payment card details on our servers.

5. Your Choices

• Email & SMS Opt-Out: Unsubscribe or text STOP at any time.
• Update Your Information: Contact us to correct or update personal information.
• Cookies: Adjust your browser settings to manage cookie preferences.

6. Data Retention

We retain personal data only as long as necessary to:

• Fulfill the purposes outlined in this policy
• Comply with legal and accounting obligations
• Resolve disputes and maintain accurate records

7. Children's Privacy

Our site and products are not directed to individuals under 13. We do not knowingly collect data from children. If you believe a child has submitted personal information, please contact us for removal.

8. Changes to This Policy

We may update this policy periodically. Any changes will be reflected here with a revised "Effective Date." Continued use of our website after updates signifies your acceptance.

9. Contact Us

For questions, privacy requests, or concerns, contact: