SHIPPING AND RETURNS

Returns Policy

DEBONAIR BEARD CO WILL ACCEPT RETURNS ONLY IF PRODUCT ORDERED REACHES YOU DAMAGED OR THE PRODUCT THAT ARRIVES IS NOT THE PRODUCT THAT WAS ORDERED. IF YOU NEED TO RETURN AN ITEM, PLEASE Contact Us  WITH YOUR ORDER NUMBER AND DETAILS ABOUT THE PRODUCT NEEDING TO BE RETURNED. WE WILL RESPOND QUICKLY WITH INSTRUCTIONS ON HOW TO RETURN THE ITEM FROM THE ORDER. THANKS IN ADVANCE.

USA Shipping

ABSOLUTELY ALL ORDERS OVER $100 SHIP FREE IN THE UNITED STATES

ALL USA ORDERS LESS THAN $50.00 SHIP FOR $5.95 & ORDERS BETWEEN $50.00 - $99.99 SHIP FOR $8.00

ONCE PACKAGE SHIPS, PLEASE ALLOW 1-5 BUSINESS DAYS FOR YOUR ORDER TO ARRIVE. TRACKING INFO SENT VIA EMAIL FOR EACH ORDER

ALL ORDERS HAVE TRACKING NUMBERS AND THOSE TRACKING NUMBERS ARE SENT TO THE EMAIL ADDRESS USED TO PLACE ORDER. PLEASE MAKE SURE ALL ADDRESSES ARE CORRECT FOR SHIPMENT BEFORE SUBMITTING YOUR ORDER. ONCE ORDER HAS SHIPPED, THERE IS NO WAY TO CHANGE ADDRESS AND DEBONAIR BEARD CO IS NO LONGER RESPONSIBLE FOR ANY ORDERS DELIVERED TO WRONG ADDRESS, ANY POST OFFICE DELAYS OF PACKAGES, LOST, OR STOLEN ORDERS. 

Is Debonair Beard Co Sold Locally

OUR GOAL IS TO GET OUR PRODUCTS ON AS MANY SHELVES AS POSSIBLE. THIS COULD BE AT YOUR LOCAL BARBERSHOP, BEAUTY SALON, SPA, BEAUTY SUPPLY STORE OR BOUTIQUE. TO CHECK TO SEE IF OUR PRODUCTS ARE SOLD AT ANY LOCATION NEAR YOU, CLICK HERE. IF YOU KNOW ANYONE THAT NEEDS TO CARRY OUR PRODUCTS, PLEASE GO IN TO THAT STORE AND HAVE THEM CONTACT US IMMEDIATELY. THANK YOU FOR HELPING US GROW.

Refund Policy

DEBONAIR BEARD CO HAS A NO REFUND POLICY, ALL SALES ARE FINAL. WE WILL HOWEVER OFFER TO GIVE YOU STORE CREDIT. WE ARE COMMITTED TO OUR CUSTOMER'S SATISFACTION WITH OUR MERCHANDISE BEYOND THE POINT OF SALE. ANY PRODUCT MAY BE RETURNED WITHIN 10 DAYS OF DELIVERY WHEN ACCOMPANIED BY THE FOLLOWING:

  • ORIGINAL RECEIPT/PACKING SLIP
  • ALL ORIGINAL PACKAGING

THERE WILL BE EXCHANGE OR STORE CREDIT FOR THE FOLLOWING ITEMS:

  • GIFT CARDS
  • PRODUCT SAMPLES
  • INDIVIDUAL PRODUCTS PURCHASED AS PART OF A SET (ENTIRE SET MUST BE RETURNED)

PRODUCTS PURCHASED DIRECTLY FROM DEBONAIR BEARD CO CAN BE RETURNED TO OUR MAIN PROCESSING LOCATION

PRODUCTS PURCHASED FROM A DISTRIBUTING LOCATION OF DEBONAIR BEARD CO PRODUCTS MUST BE RETURNED TO THAT LOCATION. PLEASE REFER TO EACH INDIVIDUAL LOCATION FOR THEIR OWN STORE RETURN POLICIES.

The return address is:

Debonair Beard Co

Attn: Correy Miller

6209 Acapulco Dr

Rowlett, Texas 75089

IF YOU HAVE A PACKAGE RETURNED TO US BECAUSE IT WAS UNDELIVERABLE AND DUE TO AN INCORRECT ADDRESS, YOU WILL BE CHARGED A $4.99 HANDLING FEE PLUS THE COST OF SHIPPING FOR YOUR ORIGINAL ORDER FOR US TO RESHIP. THERE WILL BE NO REFUND ISSUED, INSTEAD A STORE CREDIT WILL BE GIVEN FOR THE COST OF THE PRODUCTS ONLY IF YOU CHOOSE NOT TO HAVE ORDER RESHIPPED.

Damaged Items

WHEN YOU RECEIVE YOUR ORDER, PLEASE INSPECT THE CARTON AND CHECK FOR ANY DAMAGES THAT MAY HAVE OCCURED DURING SHIPMENT. IT IS NORMAL FOR THE SHIPPING CARTON TO SHOW SOME WEAR, HOWEVER IF DAMAGE OCCURED TO THE PRODUCTS OF YOUR SHIPMENT, PLEASE CONTACT DEBONAIR BEARD CO BY SENDING AN EMAIL TO support@debonairbeardco.com OR BY USING OUR CONTACT US FORM. WE WILL BE HAPPY TO ASSIST YOU IN RECTIFYING YOUR PROBLEM.

Cancellation Policy

PLEASE BEAR IN MIND THAT OUR ORDER FULFILLMENT AND SHIPPING SYSTEMS ARE DESIGNED TO GET ORDERS ON THEIR WAY QUICKLY AND EFFICIENTLY. THEREFORE, WE CANNOT CHANGE OR CANCEL AND ORDER ONCE IT HAS BEEN SUBMITTED FOR SHIPPING.