At Debonair Beard Co., every product is crafted and packaged with care to ensure the highest quality and freshness. While all sales are final, we understand that issues can occasionally arise, and we’re here to make things right when they do.
Returns
We accept returns only if:
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Your order arrives damaged, or
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You receive a different product than what was ordered.
If this happens, please contact us within 10 days of delivery with your order number and a brief description of the issue. Our team will respond promptly with return instructions.
All returns must include:
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The original receipt or packing slip
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All original packaging
Please note, we cannot accept returns or exchanges for the following:
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Gift cards
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Product samples
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Individual items from sets (the full set must be returned)
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Items purchased from third-party retailers or distributors (returns must go through that store directly)
Return Address:
Debonair Beard Co.
Attn: Correy Miller
3213 Interstate 30, Suite 207
Mesquite, Texas 75150
Refunds
Debonair Beard Co. maintains a no refund policy — all sales are final. However, when eligible, we gladly offer store credit for approved returns or damaged orders.
If a package is returned to us due to an incorrect or undeliverable address, you may choose to:
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Have the order resent (a $4.99 handling fee plus new shipping charges will apply), or
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Receive store credit for the product total (excluding shipping costs).
Damaged Items
If your order arrives with damage, please inspect your package upon delivery. While some wear to the outer box is normal, product damage is not.
Contact us immediately at support@debonairbeardco.com or through our Contact Us form with photos of the damaged items. We’ll gladly assist in resolving the issue quickly.
Cancellations
Our fulfillment process begins shortly after an order is placed to ensure fast delivery. Because of this, we are unable to cancel or modify orders once they have been submitted for shipping. Please double-check your order details and shipping address before finalizing your purchase.